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Shohini Banerjee

Shohini Banerjee

Global VP, Customer Success & Professional Services Leader, Founder Artloom AI

San Francisco Bay Area, California, United States
Joined June 2026

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Summary

Shohini Banerjee is a seasoned leader in customer success and professional services, demonstrated through progressive roles at Ipsos and Medallia. Her expertise includes driving SaaS growth, customer retention, and implementing AI-enabled transformations, with a consistent focus on enhancing customer experience. rocketreach+1
With a strong foundation in both engineering and business, Shohini bridges technical understanding with strategic leadership. She holds a Master of Science in Electrical Engineering from Stanford University and a Bachelor of Technology in Information Technology, graduating as a University Gold Medalist from Indraprastha University. rocketreach+1
Shohini has recently embarked on an entrepreneurial journey, founding and leading Artloom AI, a venture that aligns with her background in technology and her passion for innovation and growth within the tech sector. This move follows a significant tenure at Ipsos where she held top leadership positions. rocketreach

Work

Education