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Adrien Hugon

Adrien Hugon

Co-founder & CEO at Onepilot; Entrepreneur with focus on CX and MaaS

Paris, Île-de-France, France
Joined April 2026

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2.5K connections
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Summary

Adrien Hugon is a serial entrepreneur with a strong background in customer experience (CX) and mobility solutions. He co-founded and currently leads Onepilot, an AI + human CX outsourcing company, and is also a co-founder and CTO of Lyko, a Mobility as a Service (MaaS) startup. His entrepreneurial journey began with Cowash, an on-demand laundry delivery service. theorg+3
Adrien is recognized for his focus on values-driven leadership and rapid growth strategies. At Onepilot, he emphasizes values like 'Lead by example,' 'Keep pushing to get results,' 'Care, act fairly,' 'Be passionate, have fun,' and 'Take ownership,' which he attributes to the company's significant growth. onepilot+2
He has a legal and management education, holding a Master in Corporate Law from Université Panthéon Assas (Paris II) and an MSc in Management from EMLYON Business School. He also participated in an exchange program at East China Normal University, showcasing a diverse academic background. theorg

Work

Education

Notes

CFCamille Fribouletsaid they've seen
AHAdrien Hugon
lead customer experience or care efforts in ecommerce, fintech, insuretech, travel, or mobility that really impressed them.

Apr 28, 2026