
Ohad Ronen
Founder & CEO building AI-powered customer support tools
ohadnr
Tel Aviv, Israel
Joined August 2025
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Summary
Product founder focused on shortening customer support cycles: Ohad co‑founded Record (formerly Tuto) to let users capture visual and background diagnostics that remove back‑and‑forth in support workflows. He positioned the product toward customer support teams, integrated background logs and transcripts, and added AI linking problems to solutions to reduce resolution time from hours or days to minutes. torecord+2
Hands‑on growth & product marketer: his background running a marketing & design studio and multiple founder roles show strengths in product marketing, growth experiments, and go‑to‑market focus (e.g., the Tuto->Record pivot to a narrow support use case produced faster traction). He frequently speaks about product focus, experiments and productivity. akiflow+2
Mentor and community builder: Ohad mentors startup founders and students (Momentum Start‑Up Accelerator and Reichman University's Zell program), guest‑lectures, and participates in accelerator cohorts (Techstars), indicating active engagement with early‑stage founder education and ecosystem support. linkedin+1
Leadership shaped by military technical experience: his IAF (Israeli Air Force) service as an IT officer/manager (IAF captain/major) provided operational leadership and technical management experience that inform his product and team leadership. tutoit+1
Work
Education
Projects
Hobbies
Radio hosting / podcast guesting — hosted 'Hakol Letova' on IDC Radio and frequently appears on podcasts about product and CX. theorg+1
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