Mariano Tomás Obludzyner

Most CS teams are not broken. They are just not built to protect revenue. They manage satisfaction. They do not manage ARR. And no global playbook changes that without first changing how the team understands its own role. Obludzyner & Co. exists because I kept seeing the same pattern across companies: hard-working teams, good relationships, and NRR that consistently underperformed. Not because of people. Because of mandate, architecture, and the absence of a commercial operating system. I built post-sales organizations from zero more than three times under real commercial pressure. At Clicktale, I drove churn from 60% toward zero in 7 months while growing sales 20% across a $10M mid-market portfolio. At Leverate, ARR grew from $14M to $20M while churn drove from 55% toward zero. At Onebeat, I built a Cloud CS department from zero, reached 130+ clients in under 10 months with a 30-day time to value, and scaled a team of 22 CSMs across LATAM, APAC, and EMEA. What Obludzyner & Co. does: turns reactive B2B SaaS post-sales into a predictable commercial system that protects ARR and generates expansion, without adding headcount. The starting point is a Revenue Audit that identifies the exact bottleneck draining the most ARR. Some companies stop there. Others move into a 90-day engagement where I build the operating system with the team. Some continue with ongoing retainer guidance as the system scales. AI is infrastructure in every engagement -- health monitoring, churn signal detection, client research, call analysis, meeting preparation. For teams that want to go further, I design custom agents and automations built around your post-sales architecture. I work with founders, CEOs, CROs, and post-sales leaders of B2B SaaS companies up to Series A across Israel, Europe, Spain, and LATAM. If your NRR consistently underperforms, the conversation starts with a diagnostic, not a proposal. contactout+1

Mariano possesses a strong foundation in both technology and business administration. His educational background includes a B.Tech in Computer Science and Engineering from the University of Buenos Aires and two MBAs, one from the Hebrew University of Jerusalem and another from the University of Buenos Aires with SUMMA CUM LAUDE honors. This dual expertise in technical and business aspects likely contributes to his holistic approach in customer success and business development. contactout