Becca Weiss

Becca Weiss is a seasoned Customer Success leader with a strong focus on data onboarding and retention, currently serving as VP of Customer Success & Support at Flatfile. She has guided Flatfile through strategic shifts, including transitioning from product-led growth to a sales-led model and redesigning products to be developer-first and extensible, significantly impacting churn reduction and customer experience. churn+2

With extensive experience at major tech companies like Flatfile, Twilio, and SendGrid, Becca has consistently held leadership roles in customer onboarding, implementation, and managed services. Her career demonstrates a deep understanding of customer engagement, project management, and the complexities of integrating new clients into platforms efficiently. clay+1

Beyond her corporate roles, Becca has shown a strong commitment to community and animal welfare through her past role as Assistant Director at Muttsavers Rescue. This involvement highlights her dedication to giving back and her passion for causes outside of her professional career. clay+1