Jaakko Timonen
Applied AI customer leader, startup founder, advocate for radical candor
Jack_GitHits
Tampere, Finland
Joined October 2025
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Summary
Serial founder and operator who built Nonono (a public consumer-complaint resolution platform) and later co-founded GitHits — focused on shipping product-market solutions and raising early-stage funding. prnewswire+2
Applied-AI & customer-facing leader: at Softlandia he holds customer leadership responsibilities for AI initiatives, emphasizing aligning AI projects to clear business problems and measurable outcomes. softlandia+1
Marketing-and-sales background with a strong emphasis on radical candor and converting data insights into PR and commercial results — combines hands-on startup experience with commercial GTM roles in B2B SaaS and publishing. softlandia+2
Work
Education
Projects
Writing
Research: The 5 Root Causes of Failure for AI Projects
September 1, 2024Softlandia blog post authored/published on the company site addressing common reasons AI projects fail and practical principles to improve outcomes (reflects his focus on applied AI and product-customer alignment).
PRESS RELEASE: No one in their right mind would publish customer complaints, right?
March 1, 2018Medium post / press release describing the mission and product approach for No No No (consumer advocacy, public complaint resolution).
Hobbies
Board sports / outdoor travel (personal Instagram shows board-sports / travel content). instagram
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