Shivon Thadhani

20+ years of hands-on IT support across banking, aviation, outsourcing, and corporate service desks in Dubai, delivering desktop and laptop provisioning, imaging, Office 365/Teams administration, endpoint security and backup, telephony and AV support, Active Directory and Exchange administration, and ITSM ticketing to keep systems reliable and users productive. bold

Long-term Dubai resident anchored in Deira: publicly profiled as a Deira resident who attended Dubai University College and who values local community life and exercise (runs along Deira Creek). gulfnews

Maintains an active social presence for personal photos and short posts (Threads, Instagram) and has historically used Twitter; uses these channels to share local observations and engage with community topics. threads+2

Holds a mix of practical IT certifications and training (examples listed on professional profiles) — ITIL, Microsoft (MCTS/MCSA/Office 365/Azure fundamentals), CCNA — that align with a career in enterprise desktop and infrastructure support. bold