Mohan Singh Parmar
Deputy Manager, Customer Care at Axis Max Life Insurance
mohan-parmar
Gurugram, Haryana, India
111 connections
Joined June 2026
Summary
Experienced customer-care leader with specific focus on the insurance sector, currently serving as Deputy Manager, Customer Care at Axis Max Life Insurance. zoominfo
Proven track record managing multichannel customer service operations across e-commerce and insurance contexts, including voice, chat, email and social channels. zoominfo
Experienced in cross-functional coordination and complex issue handling—worked with warehouse, logistics, product, R&D and legal teams, and managed grievance, legal and billing-related challenges. zoominfo
Steady career progression through customer service and BPO roles—from Assistant Manager at Teleperformance to Team Leader at Globiva, Customer Service Lead at HealthKart, and Deputy Manager at Axis Max Life Insurance. zoominfo
Holds a BCA from Dr. MPS Group Of Institutions Agra, indicating formal post-secondary education in computer applications. zoominfo
Work
Education
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