Miki Hardisty (Moore)

Miki Hardisty (Moore) is the founder and CEO of Ōlelo Intelligence, an AI company that helps automotive service businesses capture revenue from customer conversations; under her leadership the company has grown to $400K+ ARR across 100+ locations and established national partnerships with AAMCO, Meineke, Midas, and Mister Transmission. Her work focuses on voice analytics and coaching that enable service advisors to convert more calls into booked appointments, producing measurable revenue growth for franchise operators. olelo-ai+1

With 30 years leading technology and operations at scale, Miki has held senior roles including CTO at Jack in the Box (where she first explored conversational AI in drive-thru systems), CTO and COO at ProService Hawaii, and Senior Vice President at LPL Financial where she built their first machine learning products. Her career is marked by digital transformation, data-driven customer experience improvements, and applying AI to create tangible value for frontline workers and business owners. proservice+1

Academically, Miki holds a Master of Advanced Study in Data Science and Engineering from the University of California, San Diego, and a Bachelor of Science in Mechanical Engineering from the University of Washington. This diverse educational background underpins her ability to bridge complex technical challenges with strategic business objectives. proservice+1

Miki is also recognized for her philosophy of 'embracing the uncomfortable or unconventional' to achieve valuable learning opportunities and success, indicating a proactive and adaptive leadership style. She grew up in Kailua, Hawaii, and after spending 30 years on the mainland building her career, she returned home. bizjournals+1