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Kunal Hasija

Kunal Hasija

Deputy General Manager — SAM, ServiceNow & Program Management

kunalhasija
Gothenburg, Sweden
Joined March 2026
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Summary

Deep ServiceNow and CMDB/ITIL practitioner: authored presentations on CMDB design, relationships between configuration items, and federated CMDB approaches showing practical knowledge of ServiceNow CMDB concepts and how CMDB supports incident, problem, change and release processes. slideshare+1
Senior leader in SAM and program management at HCLTech: publicly listed as Associate General Manager (since 2015) and Deputy General Manager (from 2025) responsible for SAM, ServiceNow and program management practices within HCLTech. rocketreach
Experienced presenter and technical trainer: maintains a Slideshare profile with multiple technical presentations (CMDB, ITIL, project management), indicating a pattern of producing educational materials on IT service management topics. slideshare+1
Community and sports engagement in Sweden: appears in squad listings for regional cricket competition (ECS Sweden 2022), suggesting local sports participation alongside professional activities in Gothenburg/Sweden. cricketworld+1

Work

Education

Writing

Kunalhasija CMDB & ITIL

Presentation on the role of a Configuration Management Database (CMDB) within ITIL, covering CI relationships, benefits of configuration management, federated CMDB approach, and CMDB-driven support for incident, problem, change and release processes.

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Introduction to Project Management PRINCE 2

Slide presentation on PRINCE2 basics and introduction to project management concepts (listed on the author's Slideshare profile).

Favicon imageslideshare.net

Hobbies

Plays or participates in organized cricket events cricketworld

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