Jo Hickson

Jo Hickson is a highly experienced innovation leader with a career spanning over two decades across diverse sectors including retail, travel, hospitality, gaming, consulting, and telecommunications. She consistently drives strategic innovation by identifying emerging technology opportunities and aligning them with business challenges and strategic goals. everywoman+2

She possesses deep expertise in technology-led innovation, with hands-on experience in areas such as IoT, voice, APIs, AI, computer vision, AR/VR, digital twins, and robotics. Her work has included projects like developing the Thomson Apple TV app, and leading the implementation of checkout-free stores (Tesco GetGo). everywoman+2

Jo is adept at scaling innovation from experimentation to organization-wide implementation, emphasizing the importance of advocacy, capability building, and leadership sponsorship. She values storytelling as a crucial skill for innovation managers to gain buy-in and integrate new ideas effectively within businesses. innovationleader

She is recognized as a leader in the retail technology space, being named in the RTIH Top 100 Retail Technology Influencers List. Her move to H&M Group involved an international relocation to Stockholm, Sweden, highlighting her commitment to global innovation roles. retailtechinnovationhub+1