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Harsh Shah

Harsh Shah

Aspiring Product Manager and Strategic Customer Success Manager

harshshah
Toronto, Ontario, Canada
Joined November 2025
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Summary

Customer-success leader focused on product adoption and retention in SaaS/hospitality: public materials indicate Harsh manages strategic accounts at Milestone Inc, running structured touchpoints and recommending CRM/digital marketing strategies to improve customer outcomes and NPS. weekday+1
Transitioning toward product management: Harsh presents himself as an 'Aspiring Product Manager' with experience bridging user needs, business goals, and cloud/technical tooling (AWS/Azure) — positioning himself to move from customer success into product roles. gamma+1
Toronto-based SaaS professional with ~9 years total experience: Aggregated profiles and contact-lookup pages list Toronto as base and show ~9 years of overall experience across customer-success and product-facing roles. weekday+1

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