Dominique Dejonghe

Dominique Dejonghe is a highly experienced Change Management and Customer Experience (CX) professional with over two decades of experience, having facilitated transformations in complex organizations. He has worked with a diverse range of industry leaders including Toyota, Engie, Carrefour, DHL, Audi, Euroclear, and BPost, demonstrating his ability to navigate intricate corporate landscapes and drive significant operational improvements. His expertise lies in guiding companies from resistance to buy-in and from chaos to results through strategic implementation and enhanced team dynamics. clay

A prominent Chatbot and ChatGPT Evangelist, Dominique is passionate about integrating AI-driven solutions into business practices. He is the Chatbot Evangelist at c4d.io (Chatbotfordummies.com) and has published numerous articles on Medium exploring the business applications, ethical considerations (like GDPR), and future impact of chatbots on customer service, sales, and recruitment. He is also recognized for quickly acquiring expertise in the field, as highlighted by his participation in Bot Academy. clay+3

Dominique possesses a unique blend of business acumen and psychological insight, stemming from his MBA from Vlerick Leuven-Gent Management School and his Master's degree in Psychology from KU Leuven. This academic background allows him to approach organizational change with a deep understanding of both management principles and human behavior, ensuring a holistic and effective approach to his consulting and facilitation roles. clay+1

Beyond his core professional roles, Dominique demonstrates an entrepreneurial spirit and a commitment to thought leadership. He co-founded BiZZarts and Funky Friday, and actively shares his knowledge through presentations on SlideShare covering topics like LinkedIn strategies, leadership, and art-based learning. He also maintains a personal CV website and a personal chatbot, Domibot, reflecting his innovative approach to professional branding and communication. clay+3