Setu Aggarwal
Transformation-first leader with 19+ years' experience
agrawalsetu
Seattle, Washington
Seoul, South Korea
Joined May 2026
Network
20.1K connectionsSummary
Process and industrial engineering leader focused on operational improvement and process innovation at scale within e-commerce operations. theorg+1
Customer experience and contact center leadership with responsibility for customer delight and service operations at large consumer platforms. rocketreach+1
Experienced program manager in e-commerce environments, having held multiple program and management roles at Flipkart and IBM earlier in the career. zoominfo
Pursued continued professional development in data science and operations through formal programs (edX Microsoft Professional Program and an executive diploma in operations). rocketreach+1
Work
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