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Chintan Doshi

Chintan Doshi

Senior Director — Marketing Automation

San Jose, California, United States
theorg
Joined April 2026
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Summary

Experienced CRM and marketing-automation practitioner focused on Salesforce Marketing Cloud and multi-channel lifecycle programs. mavlers+2
Active content creator and educator — writes practical, how-to articles about SFMC automation, personalization and triggered-email strategies. uplers+2
Presenter and speaker for industry webinars and video series, delivering frameworks on deliverability, segmentation, retention and real-time personalization. youtube+2
Progressive career path in email marketing operations and CRM — progressed through multiple roles at EmailMonks into leadership at Mavlers and engages with professional communities. theorg

Work

Education

Projects

Writing

Best Practices to Create Effective Email Newsletters with SFMC

September 1, 2022

Five best practices for designing and sending newsletters using SFMC, covering subject lines, mobile optimization, copy, design and send-time optimization.

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3 Strategies to Leverage Triggered Emails this Holiday Season with SFMC

July 1, 2022

Tactical article on setting up triggered emails in SFMC for holiday campaigns, including abandoned cart use-cases, templating and A/B testing recommendations.

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How to Build Customer Relationships with Email Marketing & SFMC

March 1, 2022

Guide to relationship marketing using Salesforce Marketing Cloud, emphasizing journey mapping, personalization, segmentation and content strategies to improve retention.

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Dos and Don'ts of Email personalization with Salesforce Marketing Cloud

May 1, 2021

Practical guidance on personalization strategies in SFMC, including use of AI, Journey Builder, dynamic content and common pitfalls to avoid.

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SFMC Automation Studio - Part 1

January 1, 2021

Introductory deep dive into Automation Studio within Salesforce Marketing Cloud, covering activities, automation types, use cases and best practices for data processing and scheduling.

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Author contributions and posts (Pinpointe & New Breed)

Multiple author posts and contributions on email marketing topics hosted on Pinpointe and New Breed blogs.

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