Adarsh Thapa

Experienced support engineer focused on web hosting and Linux server administration — Adarsh has provided technical support for major Indian web hosting brands (HostGator, BigRock, Bluehost) while working at Newfold Digital, handling server troubleshooting, package management, user access and firewall configuration. freelancer+1

Hands-on self-hosting and monitoring practitioner — he manages self-hosted Nextcloud and Bitwarden instances, integrates server logs into Grafana dashboards, and experiments with reverse proxies, ModSecurity rules and local AI (PrivateGPT) as part of his personal projects. adarshthapa+1

Recognized for operational performance and customer-facing support — documented awards for maintaining strong AHT metrics and service quality during his support tenure, reflecting both technical and customer-service strengths. freelancer

Academic contributor in authentication security — co-author of a peer-reviewed conference paper (IC3 2022) examining user authentication methods, showing involvement in research alongside practical engineering work. researchgate+1