Shubham Joshi
Retention & Journey Optimization
Shubhvibes09
New Delhi, Delhi, India
Joined April 2026
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Summary
Customer success and retention focus: Shubham holds multiple customer-facing titles culminating in a Retention Consultant role at WebEngage, indicating emphasis on retention and customer engagement. theorg+2
Operations and customer service background: Earlier roles list operations and customer service specialist titles at companies such as Checkmate, Gabit, and Blackjack, showing a foundation in operations and support. zoominfo
Career progression across related functions: Recorded roles span customer service, operations, and customer success/retention positions, reflecting progression through closely related customer-facing functions. zoominfo+1
Active in announcing professional changes on LinkedIn: Public LinkedIn activity includes a post announcing the WebEngage role, indicating use of LinkedIn for career updates. linkedin