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Poonam J Singh

Poonam J Singh

CX SaaS | Growth Enabler | Talent Whisperer

poonamjsingh
Gurugram, Haryana, India
Joined April 2026

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Summary

Poonam J Singh is an experienced HR and Talent Management professional with over 17 years of experience, primarily in recruitment, talent acquisition, and human resources. Her career spans various industries including SaaS, FinTech, OTT, and market research, demonstrating a versatile skill set in managing the complete employee lifecycle from hiring to retention. bold+1
She has a strong track record of leadership in talent acquisition, having founded a tech hiring consultancy (Dcoders) that achieved profitability and scaled successfully. Her expertise includes leading campus hiring drives, automating recruitment processes, and handling international hiring for markets like the U.S. and UAE. bold
At Knowmax.ai, Poonam has significantly contributed to scaling hiring across GTM and tech functions, onboarding numerous employees, and implementing strategic HR frameworks like the RAG framework for talent reviews. She has also championed gender parity hiring initiatives and designed training programs to enhance performance and retention. bold
Poonam is also a 'Growth Enabler' and 'Talent Whisperer', reflected in her efforts to build internal pipelines for promotions, redesigning KPIs for improved service delivery, and conducting surveys to identify process gaps and generate retention insights. She has shown a commitment to fostering employee development and improving organizational performance. bold

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