Shubham Kumar
Customer Success professional with insurance and BPO experience
ShubhamKumar
Gurugram, Haryana, India
South Delhi, Delhi, India
Joined March 2026
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Summary
Progressive career growth from frontline customer service and voice-support roles into insurance operations and now Customer Success, showing steady movement into roles with greater ownership and customer-facing responsibility. linkedin
Concentrated experience across BPO and insurance employers — multiple associate and customer service titles indicate a background in handling customer interactions, voice support, and operational tasks within service organizations.
Holds a formal commerce degree (B.Com) from IGNOU completed 2018–2022, complementing practical experience in customer-facing and operations roles.