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Robert Richman

Robert Richman

Culture Hacker. Former Zappos Culture Strategist. Author of The Culture Blueprint

robertrichman
San Diego, California
Joined January 2026

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Robert Richman is a recognized authority and keynote speaker on corporate culture, leveraging his experience as the former Culture Strategist at Zappos.com. He co-created Zappos Insights, a program that educated other companies on building strong organizational cultures and improving customer service, expanding it into a multi-million dollar venture. robertrichman+2
He is the author of 'The Culture Blueprint: A Guide to Building the High-Performance Workplace,' a systematic guide for fostering employee engagement and driving revenue through innovative culture-building techniques. He also hosts 'The Culture Hackers Podcast,' where he discusses various aspects of culture with other thought leaders. robertrichman+3
Richman specializes in creating transformative group experiences, such as the 'Open Space Experience,' designed to help companies crowdsource solutions to challenges and foster self-organization. He also developed 'The X Pill,' an experience aimed at personal transformation, clarity, and breaking through mental blocks. robertrichman+3
Robert holds a Bachelor of Science in Radio/TV/Film from Northwestern University and a Leadership Coach Certificate from Georgetown University. He is currently working on a new book, 'The Decentralized Company,' which will explore building distributed workforces and also delve into cryptocurrency markets. robertrichman+1

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