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Niklas Richardson

Niklas Richardson

Senior Customer Success Technical Architect at Confluent

London, United Kingdom
rocketreach
Joined February 2026
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Summary

Seasoned customer-facing technical architect focused on platform solutions — Niklas has held multiple customer solutions and success architecture roles (Customer Solutions Architect through Principal and Senior levels) at Heroku and is currently a Senior Customer Success Technical Architect at Confluent. rocketreach
Heroku platform and integration experience — materials referencing his work identify him as an Heroku specialist with involvement in platform integrations such as Heroku Connect. uqam+1
Advocate and practitioner of distributed / remote work — he has spoken about remote-first working, describing his personal remote setup (including building a garden office) and contributing to a Heroku podcast episode on making remote work work. heroku+1
Technical background with a formal CS education — his profiles list study at the University of Oxford (Computation) and a BSc in Computer Science from Royal Holloway, showing a foundational academic background in computing. rocketreach
Engaged in the UK tech community and agency work — historical traces show involvement with the digital product agency Kyan and participation in local developer groups (LRUG mailing-list), indicating community engagement and agency experience. kyan+2

Work

Education

Projects

Writing

6. Making Remote Work Work

April 1, 2019

Podcast episode (and accompanying post) on distributed / remote work where Niklas discusses remote working practices and his garden office setup.

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Hobbies

DIY backyard office / shed enthusiast. heroku+1