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Vishal Sampat

Vishal Sampat

Product & CX leader at Axis Bank — customer insights, NPD.

vishalsampat
Mumbai, Maharashtra, India
Joined November 2025

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Summary

Product and CX leadership at a large retail bank: Vishal combines market-research roots with product management and customer-experience responsibilities at Axis Bank. Over roles from AVP to VP he has led new product development, portfolio decisions, and mass/SA product strategy, using consumer insights to shape product roadmaps and CX improvements. linkedin+1
Deep background in research & insights: Earlier in his career Vishal worked across Millward Brown / Firefly, Brandtone and LitmusWorld doing quantitative and qualitative research, concept testing and client insights — experience that informs his approach to product decisions and experimentation. slideshare+1
Practitioner of cross-disciplinary storytelling: He frequently publishes and presents slide decks about consumer behaviour and research, and has a public presence (SlideShare, about.me, speaker/mentor listings) indicating an interest in translating insights into narratives for product and marketing teams. slideshare+1
Engaged with students and local ecosystems: Appears as a mentor/speaker for Jai Hind College events and incubator activities, indicating involvement in mentoring, college engagements and entrepreneurship/innovation ecosystems in Mumbai. jaihindcollege+1

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Photography, cycling, mythology, spirituality about