Sourav Biswas
General Manager at Cybertoss | Product and business operations leader
sourav-biswas-7405
Kolkata, West Bengal, India
Joined June 2026
Summary
Leadership and operations at Cybertoss: Sourav holds senior leadership roles at Cybertoss (General Manager) and has a sequence of operations and business development roles there, indicating a focus on growing and managing the company's service and e‑commerce offerings. cybertoss+2
Product management experience: He served as Product Manager at Inflection Brands (2020–2023), reflecting experience in product roles in addition to operations and business development. rocketreach
Contributor to company thought leadership: Sourav has authored consulting blog posts on the Cybertoss site about outsourcing and BPO best practices, showing engagement with content and knowledge sharing on operational topics. cybertoss+1
Background in data management and technical foundation: Early career experience as a freelance Data Manager and a BCA degree provide a technical/data-oriented foundation preceding his MBA and senior business roles. rocketreach
Work
Education
Writing
7 Good Reasons Why You Would Prefer Agencies Over Freelancers For Outsourcing
August 1, 2022A consulting blog post discussing reasons to choose agencies over freelancers for outsourcing, covering commitment, combined expertise, infrastructure, communication, and quality.
7 Best Qualities That You Must Have To Work Successfully In BPO
A blog post outlining key qualities for success in the ITES/BPO sector, including English proficiency, communication, typing/data speed, analytical skills, web research capability, and basic software knowledge.