Shrikanth Vadlakonda
Senior Associate — Digital Operations at WNS
shrikanth-vadlakonda
Mumbai, Maharashtra, India
69 connections
Joined December 2025
Summary
Experienced contact-centre and operations professional with progressive roles across Teleperformance, SterlingBackcheck, R. K Technologies, and currently WNS — demonstrating a career focus on customer service, data operations, and background-verification workflows.
Has short-term specialist experience in public-records verification (SterlingBackcheck) and sales & service (R. K Technologies), indicating versatility across verification, data accuracy, and client-facing sales/support responsibilities.
Mumbai-based commerce graduate (B.Com., University of Mumbai) who has built a career in BPO/outsourcing and customer-facing roles since at least 2018, suggesting strengths in customer communication, transactional data handling, and process-driven operational tasks.
Work
Education
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