
Shonak Patel
Operations, growth, and customer experience executive and ed-tech co-founder
shonak-patel
St Louis, Missouri, United States
Joined December 2024
Network
4K connectionsSummary
Shonak Patel is an accomplished executive with a strong background in operations, growth, and customer experience. He has held leadership roles, including Chief Operating Officer at Gateway X and Director of Customer Experience at Appcues, where he was instrumental in scaling businesses and establishing foundational CX frameworks. theorg+1
He is a serial entrepreneur and co-founder, notably in the EdTech space, having co-founded GatherEducation (a virtual classroom platform) and Swellr (a MassChallenge finalist). His entrepreneurial spirit is further demonstrated by founding NAK LLC, a consulting practice for product-led growth in SaaS firms. theorg+3
Shonak has a commitment to social impact, highlighted by his service as a Finance & Development Fellow with AmeriCorps at the New Orleans Neighborhood Development Collaborative and his recognition as a White House Champion of Change. archives+2
He is an EdTech and tech-startup leader who also gives back as a mentor, including for BUILD, which provides business and life mentorship to high-schoolers in Boston Public Schools. rightquestion+2
Work
Education
Hobbies
Passionate Boston Celtics fan. appcues
Stays active by working out and walking around, and pretends to be a competitive eater. generalassemb
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