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Saurabh Jain

Saurabh Jain

Customer Engineer & Technical Advisor — Observability and Cloud

saurabh-jain-5488
Bengaluru, Karnataka, India
Joined January 2026
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Summary

Customer-facing technical expertise in observability and SD-WAN: across roles at Riverbed and in current solutions engineering work, Saurabh has played customer-engagement and architect roles focused on observability and SD-WAN technologies. medium
Progression through technical and platform-focused engineering roles: his career includes platform architecture, technical marketing, and technical evangelism roles at Riverbed, indicating both hands-on engineering and product/market communication responsibilities. github
Hands-on networking and open-source involvement: earlier in his career he worked on switch software and participated in community efforts to integrate OFDPA with OpenNetworkLinux on Accton hardware, showing practical experience with low-level networking software and vendor integrations. google
Transition to senior solutions engineering: in 2024 he moved into a senior solutions engineering role (Sr. Staff Solutions Engineer at Gigamon), reflecting a shift toward higher-level customer solutions and technical leadership in observability and cloud domains.

Work

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Writing

Interview: Getting Closer to Customers

October 1, 2023

A published interview profiling Saurabh's customer-focused approach, his work in SD-WAN and observability, and examples of architecting large projects for customers.

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