Sakshi Bhosale

Customer-service and de-escalation focus: demonstrated ability to resolve complaints empathetically, handle escalated calls, and maintain professionalism under pressure to improve customer satisfaction and loyalty. bold

Hands-on internship experience in creative and operational tasks: performed market research, organized data and reports, created social media content, and contributed to project planning and team communications during an internship at Creative Intern. bold

Operational and technical support skills: familiar with call center operations, account updating, scheduling, payment processing, Microsoft Excel and PowerPoint, and research—supporting both customer service and internal project work. bold