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Saikat Samadder

Saikat Samadder

Workforce management analyst and data-focused operations specialist

saikat-samadder
Paris, France
Haora, West Bengal, India
Joined April 2026
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234 connections
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Customer Service Leaders
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Wipro Professionals
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IT Service Managers
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Tech Mahindra Professionals
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Amazon Operations Tech
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CESC Pros
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Electr Eng

Summary

Data and analytics-oriented: has completed multiple data-focused certifications (Coursera specializations and courses) and lists Power BI, SQL/MySQL, and R among skills used to clean, analyze, and visualize data. deepenrich
Customer-facing technical support experience: early roles at ECIL and Wipro involved hands-on technical support, data operations, and resolving hardware/software and telecom issues for end users. deepenrich
HR and process-improvement experience: served as a Senior Human Resources Associate at Amazon handling payroll/benefits/tax cases and implemented process enhancements to reduce escalations and improve workflows. deepenrich
Benefits verification and SME responsibilities at Capgemini: at Capgemini, performed benefits verification for specialty and non-specialty drugs, coordinated with providers, insurers and patients, processed claims, and advanced to an SME role supporting multiple teams. deepenrich+1
Career progression across operational, audit, and analytics roles: has moved between technical support, audit/data-audit, HR operations, and analytics/workforce management roles across multiple employers, indicating a cross-functional operational background. deepenrich+1

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