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Ritesh Kankonkar

Ritesh Kankonkar

Data analytics professional and service delivery coordinator

ritesh-kankonkar
Toronto, Ontario, Canada
Joined March 2026
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Summary

Service delivery and operations: Ritesh holds a Service Delivery Coordinator role at Bounteous (since late 2022) and has documented experience related to service delivery responsibilities such as managing ticket queues and SLA-focused coordination. prezi
Data analytics and applied data science: He has held data-analytics roles (Assistant Manager - Data Analytics at People Interactive) and completed formal data science training (GreyAtom) and a postgraduate certificate in Data Analytics for Business at St. Clair College. github
Technical contributions and open-source projects: Ritesh publishes code and project work on GitHub (including a Service-Desk-Chatbot and a CAE_Audit_tool for a St. Clair College course) and answers technical questions on Stack Overflow, indicating active hands-on development and community support. github+2
Competitive machine-learning involvement: He participates in HackerEarth machine-learning competitions and hackathons (multiple leaderboard appearances), showing engagement with applied ML challenges outside of formal employment. hackerearth+1

Work

Education

Projects

Writing

Key Differences Between SOW 2024 and SOW 2025

September 1, 2025

A presentation comparing scope, services, incident resolution targets, reporting frequency and other changes between SOW 2024 and SOW 2025, including introduction of Change Management and updates to SLA targets and ticket caps.

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Hobbies

Participates in competitive machine-learning challenges and hackathons. hackerearth+2