Ravi Patel, MD

Digital health transformation and patient portal equity: Patel led multi-phase "digital front door" and MyChart activation initiatives at Lurie Childrens, designing performance-management dashboards and staff training ("every patient, every time") that drove large increases in portal offering and activation and targeted disparities in activation across race, ethnicity, and preferred language. epicshare+2

Operational results and performance management orientation: His work emphasized measurable operational gains (e.g., large increases in online scheduling, higher portal login rates shortly after encounters, reduced call center burdens) and used dashboards and decision-tree algorithms to improve scheduling accuracy and capacity. healthcareitnews+1

Bridges clinical training and informatics: Patels background as an MD and general surgery resident (Vanderbilt) combined with roles in clinical research and consulting informed his transition into digital health leadership and health informatics roles across pediatric hospital, value-based primary care, and enterprise health settings. vanderbilt+1

Cross-sector experience in health care delivery and operations: He has held roles spanning clinical science, management consulting, hospital digital health leadership, service operations at a value-based primary care organization, and health informatics leadership at a national healthcare company. salesflow+1