Ragnar Heil

I help my clients to adopt AI – securely, compliantly, and in a way that actually works for the people using it. With 27 years in Office productivity, content management, and enterprise search – from Tridion and FAST Search to SharePoint and Microsoft 365 – I've seen nearly every wave of digital transformation. Today, I'm riding the biggest one yet: autonomous AI agents (like OpenClaw and Hermes) and Microsoft Copilot (Studio) & Foundry at enterprise scale. As Senior Business Development Manager at HanseVision (a Bechtle company), I lead Microsoft-focused go-to-market strategy in the DACH region, with a focus on M365 Copilot governance, Purview compliance, and Copilot Studio agent architectures. My clients include mid-market and enterprise organizations navigating the real complexity of AI adoption – not the marketing version, but the governance, data protection, and change management reality. I co-host two long-running podcasts: "Alex & Ragnar Show" (200+ episodes on Modern Work) and "Guardians of M365 Governance" (18+ episodes), and I publish regularly at https://www.ragnarheil.de and https://medium.com/@ragnarh I hold the Microsoft MVP award for M365 Apps & Services and Copilot since 2017, am a founding member of Germany's Working Out Loud community, and serve as an elected member of the Stadtparlament Felsberg. M.A. Social Sciences · Executive MBA · Prosci/ADKAR certified · Systemic Consulting (3+ years)