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Prakshal Jain

Prakshal Jain

ServiceNow developer specializing in ITSM/CSM automation

prakshal-jain
Noida, Uttar Pradesh, India
Joined February 2026
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Summary

ServiceNow specialization and certifications: Prakshal is presented as a ServiceNow developer focused on ITSM and CSM automation, with hands-on skills in Flow Designer, inbound email actions, Glide scripting (server and client), Service Portals and Now Mobile customization; he lists ServiceNow certifications (CSA, CAD, CIS-CSM). himalayas
Integration and automation experience: Profile material emphasizes REST/JSON integrations, Transform Maps for data ingestion, and expanding work on third-party integrations and Virtual Agent development, indicating a focus on connecting ServiceNow to external systems and automating workflows. himalayas
Backend and enterprise development background: Prior role at Infosys and résumé snippets indicate experience with Java, Spring Boot, MySQL and Kafka (Java full-stack and Kafka-related work) supporting enterprise projects. scribd+1
Early web development experience and formal IT education: Completed a B.E. in Information Technology (2017–2021) from Walchand Institute of Technology, and completed a web development and designing internship at The Sparks Foundation, reflecting a foundation in web technologies and formal engineering training. ac+1

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