Nishant Kaul
Customer Success Lead driving SaaS adoption and client growth
nishant-kaul
Gurgaon, India
Joined June 2026
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Summary
Customer success and SaaS adoption: Holds recent roles titled Customer Success Lead and related positions focused on driving SaaS adoption, client growth and retention for enterprise solutions. theorg
E-commerce and operations experience: Earlier career includes category and operations roles at Blinkit (Grofers), Zomato and Snapdeal, indicating experience in e-commerce operations and customer-facing service functions. bold+1
Progression into leadership and client-servicing: Career path shows progression from customer service roles to analyst and team-lead positions, and into client-servicing management roles at Almonds Ai and FieldAssist. bold+1
Technical/IT educational background: Holds a BCA in Information Technology from IMS Noida, providing formal IT education supporting roles in SaaS and enterprise solutions. bold
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Active on social media (shares personal photos and posts). instagram+1
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