Nirab Kumar Mishra
Data Analyst | Business Intelligence | Customer Insights Specialist
neerav-mishra
Deoghar, Jharkhand, India
Kolkata, India
48 connections
Joined March 2026
Summary
Experienced customer-support professional with multi-industry exposure across fintech, food-tech, and BPO environments, having handled high-order-value desks and complex complaint investigations. scribd+1
Quality assurance and process-improvement focus: worked as a Quality Analyst refining QA protocols, producing training recommendations, and monitoring customer experience to improve service consistency. scribd+1
Transitioning toward data analytics and business intelligence: pursuing a Data Analytics with Gen AI program and listing skills in Python, SQL, and Power BI while positioning as a data/BI specialist. bizoforce+1
Operates effectively in high-volume, accuracy-critical workflows—reported metrics include processing 110+ Dante crosschecks per hour with ~98% accuracy—alongside multilingual support capabilities. scribd+1
Work
Education
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