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Milind Srivastava

Milind Srivastava

Product Manager — Wealth Management and Operations leader

milind-srivastava
Gurugram, Haryana, India
Joined March 2026
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Summary

Wealth-management product leader: currently a Product Manager at Infosys Finacle focused on wealth-management products and features, bringing product experience to enterprise banking/wealth software. theorg
Operations and client-service leadership: led operations, client service and customer-excellence functions at SMC Private Wealth and JamaWealth, responsible for end-to-end back-office operations, CRM strategy and customer service processes. deepenrich
Systems, automation and quality focus: experienced in implementing and testing back-office systems, CRM and portfolio-management software with emphasis on process automation, MIS, testing and regulatory/compliance controls. deepenrich+1
Certified and academically grounded: formal background in economics and an MBA, with industry certifications including AMFI mutual fund advisory and ITIL service management, supporting a mix of domain and process expertise. deepenrich

Work

Education

Writing

An Empirical Study on the Factors Influencing the Use of Artificial Intelligence in Indian Financial Services

An empirical study analyzing factors (organizational readiness, technological infrastructure, legal frameworks, perceived benefits) that influence AI adoption in the Indian financial services sector using factor analysis, regression and ANOVA on survey data.

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