Marcus Batson
Head of Customer Success focused on AML for accountants
marcusbatson
Gillingham, England
Joined December 2024
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Summary
Leads Customer Success with a specialization in AML for accountancy and bookkeeping firms, focusing on making AML compliance and client onboarding more structured, scalable and audit-ready. co+1
Experienced in customer success, partnerships and relationship management across fintech and SME finance platforms, with roles spanning Swoop, Capitalise.com, Lendscape and Funding Xchange. swoopfunding+2
Public-facing educator and communicator who runs webinars, appears on podcasts and presents advisor-focused content to help accountants and bookkeepers adopt tools and services effectively. youtube+2
Has a background supporting SMEs and local business growth from earlier roles at NatWest, demonstrating ongoing engagement with small-business networks and events. nitter
Work
Education
Projects
Writing
What sets Xama's AML Software Apart? (Interview)
Interview and feature discussing Xama's AML platform: integrations, training (AML Academy), onboarding, audit-readiness, and how the platform supports accountants and bookkeepers.
Author contributions and advisor content on Swoop
Contributor/author page on Swoop covering advisor-focused content about funding and finance conversations for accountants and advisors.
Hobbies
Small-business networking and local SME support. nitter
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