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Jaswant Sharma

Jaswant Sharma

Technical Account Manager focused on customer success & automation

jas1t
New Delhi, India
Joined November 2025
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BirchStreet Systems Employees
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Summary

Progressive technical‑support and customer‑success career at BirchStreet Systems: Jaswant progressed from application support to escalation engineer, then to team lead and technical account manager, indicating strong troubleshooting skills, customer communication, and operational ownership across support and account management functions. linkedin+1
Technical foundation in Java and data tooling plus process improvement exposure: early internships and trainings list J2EE / core & advanced Java and a brief Hadoop (Big Data) training; also holds Lean Six Sigma Green Belt certification, suggesting familiarity with process improvement and technical troubleshooting. rocketreach+1
Emerging entrepreneurial activity: In 2024 Jaswant is listed as a co‑founder of JKS Design Studio while continuing technical/team lead responsibilities, suggesting interest in branching into design/creative or small‑business initiatives alongside a core SaaS support career. linkedin

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