James Howitt

I specialize in helping global brands and retailers unlock opportunities in an ever-evolving, omni-channel world. As a trusted advisor, I’ve driven strategic initiatives that connect cutting-edge technology, customer-centric strategies, and commercial growth. In my current role as Relationship Partner at ShopAI, I’m passionate about leveraging AI-powered solutions to redefine customer experiences. ShopAI is at the forefront of integrating AI, data insights, and retail technology to empower businesses to: Deliver personalized, connected, and seamless shopping experiences Optimize digital and physical channels for growth Harness the power of predictive analytics to make smarter, data-driven decisions Key Expertise: Digital Transformation: Helping brands adapt to changing customer behaviors and technology Omnichannel Strategy: Crafting integrated solutions for seamless customer engagement Innovation & AI Solutions: Bringing technology to life to meet the needs of tomorrow's shoppers Stakeholder Management: Collaborating with C-suite and cross-functional teams to deliver results Throughout my career, I’ve partnered with leading global brands such as Bose, Kingfisher, BP, Colgate, Henkel, and many more, securing multi-million-pound opportunities and creating measurable value through innovation and customer-focused strategies. I’m excited to connect with industry leaders, partners, and innovators to explore how AI and technology can transform retail and commerce. Let’s collaborate to create solutions that not only meet today’s expectations but anticipate the needs of tomorrow. If you’re ready to re-imagine your customer experience and embrace AI-driven transformation, let’s connect!