Issac Thambi

Regional delivery and client‑facing leader for enterprise managed services: Issac has progressed from software engineering into progressive delivery and client-leadership roles, culminating in his role as Director and Head of Delivery for ASEAN & Korea at Kyndryl, where he runs regional delivery operations, client success and commercial responsibilities across multiple markets. contactout

Deep IT Service Management expertise and credentialing: he holds advanced ITIL credentials (ITIL 4 Master / Practice Manager and other ITIL designations) and has led ITSM competency and delivery programs across EMEA, APAC and NA, evidencing a strong practice‑level orientation to operational excellence and service transformation. peoplecert

Publicly active practitioner and commentator: Issac is an active social poster and contributor — he publishes on LinkedIn (long-form posts and Pulse articles), participates on X (formerly Twitter) and Quora, and shares multimedia (YouTube, SoundCloud), signaling a blend of practitioner leadership and public thought‑leadership about delivery, digital transformation and operations. nitter+2

Broad international and client portfolio experience: across his IBM tenure and at Kyndryl he has handled major regional accounts (e.g., Indosat Ooredoo, WPP and other enterprise clients) and managed delivery across many APAC markets, demonstrating both global account exposure and hands‑on delivery governance experience. rocketreach+1