
An Hai Ta
AI startup founder and customer experience researcher
Network
2.7K connectionsSummary
Work
Education
Writing
Customer Experience in Circular Economy: Experiential Dimensions among Consumers of Reused and Recycled Clothes
January 1, 2022Academic article mapping sensory, affective, behavioral, cognitive, and social dimensions of customer experience for recycled and reused clothes and comparing reuse vs. recycle models.
Thinking through exploration and exploitation in start-ups
January 1, 2020Co-authored academic work on exploration and exploitation dynamics in start-ups; includes An Hai Ta as a contributor.
User-centered design of a personal finance digital service
January 1, 2019Bachelor's thesis on user-centered design for a personal finance application (personal finance / banking context).
Customer Experience and Values in Circular Economy: Interview Study in Clothing Industry
Master's thesis investigating how consumers experience recycled and reused clothing using the five experiential dimensions framework; qualitative interview study.
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