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Govind Kavaturi

Govind Kavaturi

Entrepreneur, community builder, and co-founder at Thena

govindkavaturi
Mountain View, California, United States
Joined January 2026
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Summary

Govind Kavaturi is a seasoned entrepreneur with a strong background in scaling B2B SaaS companies. He co-founded Thena, an AI-powered customer engagement platform, after spending six years at Branch, where he played a pivotal role in its growth to a Forbes Cloud 100 unicorn, overseeing international expansion and achieving significant ARR and funding milestones. His entrepreneurial journey began with 'Various Startups' and included co-founding the e-magazine StudentLive.in. govindkavaturi+3
He is a recognized expert in marketing and growth, particularly within the AI and B2B customer support space. At Thena, he focuses on building demand, brand, and growth strategies. He is a prolific writer on these topics, with numerous articles on the Thena blog and Medium, covering AI models, customer journey mapping, and B2B communication strategies. His insights have led him to be a Forbes Technology Council member and a speaker at industry conferences like LEAD 2017. thena+4
Govind is a dedicated community builder with a decade of experience across various regions, including India, Singapore, Indonesia, Australia, South Korea, and Japan. He notably served as the President of Kairos Society India, an organization supporting aspiring entrepreneurs under 25, demonstrating his commitment to fostering innovation and connecting like-minded individuals in the startup ecosystem. thena+3
Beyond his professional endeavors, Govind Kavaturi expresses a strong passion for photography, maintaining active portfolios on platforms like 500px and Flickr, and a dedicated Facebook page showcasing his work. His personal website also highlights his interest in photography, referring to himself as a "photographer turned entrepreneur." 500px+3

Work

Education

Projects

Writing

The modern support stack 2026: how best-of-breed ecosystems will define customer success

October 31, 2025

An article on the Thena blog discussing the future of modern B2B customer support tech stacks and the role of best-of-breed ecosystems in defining customer success.

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Top 5 AI models transforming B2B customer support 2025

October 8, 2025

An article on the Thena blog identifying and analyzing the top five AI models that are poised to transform B2B customer support in 2025.

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60 examples of B2B customer support communication for Slack, email, and live chat

October 3, 2025

A comprehensive guide on the Thena blog providing 60 examples of effective B2B customer support communication across various channels.

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AI in B2B: how companies are using it to scale smarter

October 1, 2025

An article on the Thena blog exploring how B2B companies are leveraging artificial intelligence to achieve smarter scaling and operational efficiency.

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AI prompts for B2B customer support: the complete guide

September 30, 2025

A complete guide on the Thena blog detailing AI prompts specifically designed for optimizing B2B customer support interactions.

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Navigating the B2B customer journey: Mapping the path to value and expansion

September 29, 2025

An article on the Thena blog about understanding and mapping the B2B customer journey to maximize value and facilitate expansion.

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Thena Broadcasts: redefining customer Engagement for B2B teams

September 1, 2025

An article discussing the communication gap in B2B customer engagement and how Thena Broadcasts provides a solution by enabling simultaneous announcements, greetings, and updates to customers via Slack and email, integrating customer success, support, and product communication.

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Hobbies

Govind Kavaturi is an enthusiastic photographer with a significant portfolio shared across platforms like 500px and Flickr, and a dedicated photography page on Facebook. 500px+3