Vishal Krishnamurthy
Expert in CX transformation & strategic solutioning; Presales & Partner Consulting Leader
Dubai, United Arab Emirates
Summary
Vishal Krishnamurthy is a seasoned professional in Customer Experience (CX) transformation and strategic solutioning, with a focus on presales and partner consulting. He has extensive experience in elevating teams, shaping customer journeys, and driving advisory-led value in the AI and CX domain. zoominfo
With a strong background in CRM and sales, Vishal has held key roles at major technology companies like Oracle and Sprinklr, specializing in Digital Experience Solutions, CX Solutions, and Application Sales. His expertise spans various industries including BFSI, Telecom, Retail, and Travel & Hospitality, as indicated by his LinkedIn profile. adapt
Vishal is actively engaged in promoting insights and discussions around AI, CX, and social media strategy, often sharing content from Sprinklr and participating in industry events. He emphasizes the importance of AI in customer service and crisis management. nitter+2
Work
Education
Writing
From Words to Worlds: Spatial Intelligence is AI’s Next Frontier
February 1, 2024Vishal Krishnamurthy's post discussing the evolution of AI models from language-centric to incorporating spatial intelligence, referencing insights from leading AI experts.
How to differentiate your customer experience through social media
December 1, 2023Article co-authored by Vishal Krishnamurthy on fostering loyal brand communities and providing seamless customer experience across social and digital channels.
The next generation of customer service is here.
April 1, 2023A post by Vishal Krishnamurthy discussing an event in Johannesburg focused on leveraging AI for exceptional customer experiences in the next generation of customer service.