Summary
Experienced stadium guest-experience leader who has run large event-day operations and frontline teams at multiple major venues. espn+2
Background in entertainment and film informs a service‑oriented leadership style blending hospitality, process improvement, and guest-focused programming. espn+1
Active participant and speaker in industry forums and training initiatives, representing venue guest‑experience perspectives at conferences and in training partnerships. blacksportsbiz+2
Has held progressive guest-experience leadership roles across premier U.S. venues (U.S. Bank Stadium, SoFi Stadium & Hollywood Park, Mercedes‑Benz Stadium), demonstrating continuity of career focus on guest services and learning & development. espn+2