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Ajith Adithya Rama Iyer Kannan

Ajith Adithya Rama Iyer Kannan

Business analyst and MSIS graduate focused on CRM and conversational AI

Hyattsville, Maryland, USA
wayup
Salem, India
nitter+1
Joined May 2026
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Summary

Business-technology practitioner with hands-on CRM delivery experience: As a Business Technology Analyst at Deloitte (Offices of the US), Ajith worked on Salesforce CRM implementations with cross-functional teams, focusing on automations (noted as automating a large portion of customer setup), onboarding, license optimization, and building tools to support data migration. wayup+1
Focused on conversational AI and member engagement improvements for financial services: Ajith authored a presentation on conversational engineering that outlines NLU/NLG, dialogue management, and ROI comparisons between human and AI agents, targeting improved member experience and operational savings for credit unions. prezi
Technically grounded with formal CS and MSIS education: He holds a BTech in Computer Science from SASTRA University and an MS in Information Systems from the University of Maryland (Robert H. Smith School of Business), combining technical foundations with business-technology strategy and experiential learning. researchgate+2
Active in technical learning and certifications: Ajith has completed technical coursework/certifications such as the Neo4j GraphAcademy Cypher Fundamentals course, indicating ongoing skill development in data/query technologies. neo4j
Creative and community-facing: Outside of technical work, Ajith presents himself as an engineer with interests in photography and design on social profiles, and has held student leadership roles during his undergraduate studies. nitter+2

Work

Education

Projects

Writing

Revolutionizing Member Engagement & Efficiency with Conversational Engineering

June 1, 2025

Presentation/long-form slide deck describing conversational engineering concepts, cost-savings estimates for AI agents versus human agents, operational bottlenecks, and strategies for implementing AI-driven member service solutions in credit unions.

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Hobbies

Photography nitter+1

Design / visual design nitter+1