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Erik Almadrones

Erik Almadrones

CX, AI and front-office leader; founder and ex-Big4 partner

erik-almadrones
Tokyo, Japan
Joined January 2026
Favicon imageey.com
Favicon imageodysseyai.jp
Favicon imagelinkedin.com

Network

570 connections
🇯🇵
Japan Fintech Ecosystem
🛡️
Insurance Innovation Leaders
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AI Founders & Leaders
📊
EY Consulting Network
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Manulife Japan
🤝
JETRO
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Plug and Play Japan

Summary

AI-driven customer experience and front-office innovation: Erik combines analytics, product thinking and an interest in generative AI to design solutions that augment human agents in regulated industries (insurance, banking, D2C). He has transitioned this focus into a startup building agentic AI products for compliant sales and service. ey+1
Seasoned consulting leader turned founder: He held senior Partner/Managing Director roles at Big Four consulting firms (Deloitte, EY) where he led customer, growth and analytics practices across APAC before founding OdysseyAI to productize front-office AI capabilities. ey+1
Public speaker and industry commentator: Erik regularly speaks at industry and AI events, appears on podcasts and is quoted in trade media on topics like subscriptions, customer strategy and the impact of AI on consumer experiences. luma+2
Community and charity engagement: Beyond consulting and startup work, he engages in community and fundraising activities — notably participating in Executive Fight Night to raise funds for Shine On! Kids and appearing at local startup and accelerator events in Japan. executivefightnight+1

Work

Education

Projects

Hobbies

Boxing and fitness — participated in charity Executive Fight Night events. youtube+1