Edwin Rajappan

Experienced operations leader in the travel industry: Edwin has ~15+ years working across travel tech and travel services (Fareportal, BainXL Services, TBO.COM and Cox & Kings). His roles consistently focus on operations, air/booking operations, process optimisation, training and delivery for B2B and B2C travel services. weekday+1

Early-stage founding and operator experience: He co-founded Le Viaggio (LeViaggio / ONRIVA) and held COO responsibilities there, indicating hands-on experience launching travel offerings, hiring initial teams and setting up operational processes. weekday+1

BPO / call-center & process orientation: Multiple public profiles describe Edwin as a strategic leader with strengths in call center/BPO/KPO operations, training and process improvement — skills he has applied across client-facing and back-office travel operations. linkedin+1

Content creator focused on practical travel advice: Edwin authored a public Prezi presentation, 'Mastering Holiday Planning', demonstrating an interest in travel education and creating practical content for travelers. prezi