Joy Pomeroy
Chief Operating Officer — association operations, finance and member services
Los Angeles, California
Summary
Long-tenured operational leader for a regional trade association: Joy has served as AIR CRE's Chief Operating Officer since 2001 and is responsible for the organization's daily operations, financial oversight, and HR/personnel management. aircre+1
Member-facing programs and industry events manager: She oversees AIR CRE's educational programs and networking activities, including the Annual Market Trends & Forecast and the association's Annual Golf Tournament, helping deliver member value and industry engagement. aircre+1
Administrator of industry-standard contracts and dispute-resolution services: Joy manages AIR CRE's widely used standard contracts and forms, runs the Forms Seminar Series, and handles membership services including arbitration and mediation processes. aircre+2
Accounting and operations background informing association leadership: She majored in Accounting at the University of the East and previously held accounting, human resources, and operations roles in the retail industry, which supported her rise to expanded responsibilities at AIR CRE. aircre
Active in industry and volunteer initiatives: Beyond AIR CRE duties, Joy has supported CREW LA (serving as VP of Communications from 2011–2014) and volunteers with Operation Gratitude. aircre