Jyoti Sahay

Program Head, Analytics at eClerx Services Limited

Navi Mumbai, Maharashtra, India

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Joined March 2026

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Summary

Senior analytics leader with progressive tenure at eClerx, moving from associate process roles into program-level analytics leadership. topline+1

Experienced in BI, analytics and CRM domains — has spoken about her analytics and BI experience in educational settings. youtube+1

Formal training in data science and business analytics — completed a PGP in Data Science, Business Analytics & Big Data (Aegis) and holds additional professional certificates referenced in her profile. topline+1

Active industry participant and speaker at sector events, listed among conference speakers for BPO/BPM industry summits. bpotech+1

Jyoti Sahay

Summary

Work

Education

Projects

Jyoti Sahay

Summary

Work

Program Head, AnalyticseClerx Services Limited2022–Present

Associate Program Head, AnalyticseClerx Services Limited2019–2022

Senior Process ManagereClerx Services Limited2015–2019

Process ManagereClerx Services Limited2012–2015

Associate Process ManagereClerx Services Limited2007–2012

Account ManagerElectrobug Technologies LTD2006–2007

Team Leader - Account ManagementElectrobug Technologies LTD2005–2005

Sales AnalystElectrobug Technologies LTD2004–2005

Education

Post Graduate Program (PGP) in Data Science, Business Analytics & Big DataAegis School of Business (Aegis School of Data Science)2015–2016

PGDBM, Marketing & International BusinessNew Delhi Institute Of Management2002–2004

Loyola High School, Patna

Projects

Aegis School of Data Science — Guest speaker (EPGP batch testimonial)2017–Present

BPO Innovation Summit — Speaker (Industry conference)2026–Present