Shantam Singh

CRM and SaaS support specialist: profile and employment entries describe the person as a CRM & SaaS support specialist with hands-on experience troubleshooting calendars and supporting CRM workflows at HighLevel. datanyze

Hospitality and customer-facing foundation: multiple roles and training in hotels (Grand Hyatt Mumbai, Hotel Arihant) plus a Bachelor in Hotel Administration from IHM Meerut indicate a background in hospitality and customer relationship roles. ihmddn+1

Customer experience and operations across sectors: work history includes customer experience and pre-sales/operations roles (Truedata Communications LLP, BYJU'S, Pizza Hut) showing experience supporting customers and operations in technology, education, and F&B sectors.

Continued professional development: records show recent executive-level business education (Executive MBA in Logistics & Risk Management) and a Six Sigma Green Belt credential noted on the LinkedIn profile, indicating attention to process improvement and management skills.