Patricia Mampel
SEO and Content Manager · Communications strategist
Paris, Île-de-France, France
Summary
Content marketer with a journalism foundation — Patricia combines formal journalism training (BCN_NY master) with hands-on content and SEO work at Ringover to produce practical, audience-focused marketing content (how-to articles, product-integration guides, and remote-work guidance). ringover+2
Marketing and institutional-development experience in higher education/alumni contexts — earlier roles at IESE involved alumni engagement and institutional development projects, reflected in presentations and alumni communications work. prezi+1
Focus on digital communications and B2B product content — recent writing centers on telephony/CTI integrations, sales enablement, call center analytics and remote-work best practices, indicating a specialization in translating technical/product topics into marketing and training content. ringover+2
International academic and professional footprint — studied in the BCN_NY (Barcelona–Columbia) journalism program and completed courses at institutions like UCL; public profiles list Paris as a current location, reflecting a cross-border career path. youtube+1
Work
Education
Projects
Writing
What is Salesforce CTI Integration? How to Set it Up
September 1, 2023A practical guide explaining Salesforce CTI integrations, CTI features, business benefits, setup steps and pricing considerations for contact centers.
Guión comercial: ejemplos y mejores prácticas
January 1, 2022A detailed article on building effective sales scripts for phone prospecting, including structure, qualifying questions, and example scripts.
5 consejos para ser productivo trabajando en remoto
December 1, 2021Spanish-language guide with five practical recommendations for maintaining productivity and wellbeing while working remotely.
5 Tricks for Using Data to Improve Your Call Center
October 1, 2021An article outlining practical ways to use call center data to improve staffing, training, agility and alignment of company strategy.